Shipping policy

General shipping information

Parcels are generally dispatched within 2-3 business days after receipt of payment and are shipped either by standard post, or by DHL to Germany (both by tracked parcel service).

Please note that the below set out shipping times are only approximate values and may vary depending on local factors, such as customs inspections. We accept no responsibility for goods or arrival times once the ordered items have been shipped. After dispatch, we will send you a link which allows you to track your parcel on-line.

Shipping costs include packaging and handling fees as well as postage costs. Shipping costs apply to each separate order. Items from one order are always shipped together, unless otherwise notified. Should you require separate shipping of items, please contact us in advance.

Please note that you are responsible for any custom fees/local taxes that may be incurred on international orders in your country.

Items are shipped from Austria.

 

Shipping costs & times

Shipping costs and times are as follows:

 

Austria

Standard post (tracked):

• EUR 5.50
• Delivery time: approx. 1-3 business days
  
• FREE SHIPPING on orders of EUR 100 or more

Germany

DHL (tracked):

• EUR 5.50
• Delivery time: approx. 3-5 business days
  
• FREE SHIPPING on orders of EUR 100 or more

Europe (EU)

Standard post (tracked):

• EUR 14.90
• Delivery time: approx. 5-10 business days
  
• FREE SHIPPING on orders of EUR 150 or more

Rest of world

Standard post:

• EUR 21.90 
• Delivery time: approx. 8-20 business days
• FREE SHIPPING on orders of EUR 250 or more

For deliveries to Switzerland,

we recommend to use the service of "MeinEinkauf.ch". You can find all information at "MeinEinkauf.ch". All customs formalities and delivery to your doorstep will take place "MeinEinkauf.ch" for a small fee. You will receive your goods quickly, fully cleared and at a reasonable price.